Privacy Policy

Introduction

At FreePixBox ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website ("the Website").

By using FreePixBox, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Website.

Information We Collect

1. Information You Voluntarily Provide

We may collect the following information when you interact with us:

• Contact information (name, email address) when you email us or submit inquiries
• Messages, feedback, comments, or support requests you send to us
• Any other information you choose to provide voluntarily

2. Automatically Collected Information

When you visit the Website, we automatically collect certain technical information:

• IP Address: Your Internet Protocol (IP) address is collected and stored when you download assets for security, fraud prevention, and analytics purposes
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Pages visited, referring URLs, and exit pages
• Time and date of visits
• Download counts, file types downloaded, and usage statistics
• Geographic location (country/city level based on IP address)

3. Why We Collect IP Addresses

We collect and store IP addresses for the following legitimate purposes:

• Security: To detect and prevent fraudulent activity, abuse, and unauthorized access
• Analytics: To understand visitor demographics and improve our services
• Compliance: To comply with legal obligations and respond to valid legal requests
• Performance: To monitor and analyze download patterns and website usage

IP addresses are treated as personal data under applicable privacy laws. We retain IP addresses only as long as necessary for the purposes stated above and in accordance with our data retention policy.

How We Use Your Information

We use collected information for the following purposes:

• To operate, maintain, and improve the Website
• To provide, manage, and optimize our services
• To respond to your messages, inquiries, and support requests
• To monitor and analyze usage trends, user behavior, and download statistics
• To detect, prevent, and address technical issues, fraud, and abuse
• To enforce our Terms of Service and protect our legal rights
• To comply with legal obligations and respond to lawful requests from authorities

Cookies and Tracking Technologies

FreePixBox uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and improve functionality.

Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly
• Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Delete all cookies when you close your browser

Please note that disabling cookies may affect certain features and functionality of the Website.

Third-Party Services

We may use third-party services to help us operate and improve the Website. These services may collect information on our behalf:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information such as pages visited, time spent on the site, and traffic sources.

Google Analytics does not collect personally identifiable information unless you provide it voluntarily. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the Website (e.g., hosting providers, analytics services)
• Legal Compliance: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To enforce our Terms of Service, protect our rights, property, or safety, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)

Data Retention

We retain collected information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• IP Addresses: Retained for up to 12 months for security and analytics purposes
• Download Logs: Retained for up to 24 months for statistical analysis
• Contact Information: Retained as long as necessary to respond to inquiries and maintain records

After the retention period, data will be securely deleted or anonymized.

Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

• Secure server infrastructure and encrypted connections (HTTPS)
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Data backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing activities
• Data Portability: Request a copy of your data in a portable format

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@freepixbox.com. We will respond to your request within 30 days.

International Users

FreePixBox is operated from Sri Lanka. If you are accessing the Website from outside Sri Lanka, please be aware that your information may be transferred to, stored, and processed in Sri Lanka or other countries where our service providers are located.

By using the Website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

Children's Privacy

FreePixBox is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at privacy@freepixbox.com. We will promptly delete such information from our systems.

Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. FreePixBox does not currently respond to DNT browser signals or mechanisms.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons.

When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify users of material changes through a notice on the Website or via email (if applicable)

Your continued use of the Website after any changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

Any disputes arising from this Privacy Policy or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@freepixbox.com

General Inquiries: info@freepixbox.com

We aim to respond to all privacy-related inquiries within 48 business hours.

Consent

By using FreePixBox, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.